Popular Articles
Does Deleting a File from the WordPress Media Library Remove It from Infinite Uploads Cloud Storage?
Does Deleting a File in the Media Library Automatically Remove It from Cloud Storage?
Yes, when you delete a file from your WordPress media library, it’s also deleted from the Infinite Uploads cloud storage. This is because your media library acts as a direct connection to our cloud platform. Any...
Why is Infinite Uploads showing “upload folder is not writable” after migrating my WordPress site?
This issue typically occurs due to server configuration settings. In your case, it was caused by the allow_url_fopen setting being disabled on the production server.
To resolve this, enable allow_url_fopen in your server’s PHP configuration. This setting allows PHP to access files via URLs, which Infinite Uploads relies on to...
Adult Content Policy
Can I use Infinite Uploads for hosting the media for adult content websites?
No, unfortunately our Terms of Service does not currently allow for hosting adult content website media:
Adult content, images, videos, or GIFs that show real-life human genitals or female-presenting nipples —this includes content that is so photorealistic...
Gravity Forms Files Addon
We’ve developed an addon that seamlessly integrates the Gravity Forms plugin with Infinite Uploads, providing full compatibility for file handling and storage. This addon ensures that any files uploaded through Gravity Forms are automatically processed and stored using Infinite Uploads’ cloud-based infrastructure. It offers secure file management while maintaining accessibility...
Big File Uploads
This document covers how to install and set up Big File Uploads to increase maximum file upload size and enable file chunking so you can upload large files directly to your server without getting a timeout error.
The Big File Uploads plugin includes the ability to:
Set maximum file upload...
HIPAA Compliance
Introduction
HIPAA is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient’s consent or knowledge. The HIPAA Security Rule protects a subset of information covered by the Privacy Rule. This subset is all individually identifiable health information a covered...
Cancelling your Account
We are always sorry to see you go but we’ve made it very easy to cancel.
First, if you are having any issues with connecting your sites or did not see a feature you need please let us know! We are building new features all the time and would love to...
How long will it take to initially sync my files to Infinite Uploads Cloud?
Auto sync requires you to leave your browser open during the initial sync and may take several hours depending on the size of your Media Library and the number of files already uploaded. If your host allows it, moving your files with WP CLI commands is faster and more reliable....
Disconnecting, Deactivating, or Deleting the Plugin
When using the Infinite Uploads plugin on your site, any newly added media will be synced only to our cloud, and will not be present on your host. Also if you have used the delete local files option to free up local storage space, then all your media will exist...
What files are included in the categories listed in the Cloud Storage & CDN Overview
Image Files
Image files are visual media assets stored in your media library that can be embedded on your site to enhance content, such as photos, graphics, and icons.
File Extensions categorized by Infinite Uploads as image files: jpg, jpeg, jpe, gif, png, bmp, tif, tiff, ico, svg, svgz, webp...