How-To & Information

Slow Media Uploads Why does it take a little longer to upload media to the WordPress library? Unfortunately this is an unavoidable trade off to some extent due to the latency of syncing files to the cloud. You can read all about this and the efforts we’ve put in to optimize this as...

What does "Free Media List and Sorting" Mean? Our free media list & sorting gives you a breakdown of the types of files you have on your site. For a breakdown of what files are included in each category (Images, Video, Archives, Documents, Code, other), please refer to the article titled What files are included in the categories...

Gravity Forms Files Addon We’ve developed an addon that seamlessly integrates the Gravity Forms plugin with Infinite Uploads, providing full compatibility for file handling and storage. This addon ensures that any files uploaded through Gravity Forms are automatically processed and stored using Infinite Uploads’ cloud-based infrastructure. It offers secure file management while maintaining accessibility...

Changing Domain Names When changing domains if you kept the same WordPress database then you shouldn't have to do anything, not even reconnect. Though the old domain name will still show on our site with no ill effects. If you disconnected the site from our cloud for some reason then you should reconnect,...

How Infinite Uploads Handles WordPress Multisite Uploads WordPress Multisite is a powerful feature that allows you to run multiple websites from a single WordPress installation. Each site in the network, known as a subsite, can have its own content, users, and settings. However, when it comes to managing uploads, Multisite has a specific file structure that needs...

HIPAA Compliance Introduction HIPAA is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient’s consent or knowledge. The HIPAA Security Rule protects a subset of information covered by the Privacy Rule. This subset is all individually identifiable health information a covered...

Adult Content Policy Can I use Infinite Uploads for hosting the media for adult content websites? No, unfortunately our Terms of Service does not currently allow for hosting adult content website media: Adult content, images, videos, or GIFs that show real-life human genitals or female-presenting nipples —this includes content that is so photorealistic...

Does Deleting a File from the WordPress Media Library Remove It from Infinite Uploads Cloud Storage? Does Deleting a File in the Media Library Automatically Remove It from Cloud Storage? Yes, when you delete a file from your WordPress media library, it’s also deleted from the Infinite Uploads cloud storage. This is because your media library acts as a direct connection to our cloud platform. Any...

Does Infinite Uploads sync my media library database between domains? No, Infinite Uploads does not sync your media library database, only the files. This means: • If you upload new files to the original domain, they will not appear in the media library of the new domain automatically. • However, media URLs will work from both sites since the files...

Why is Infinite Uploads showing “upload folder is not writable” after migrating my WordPress site? This issue typically occurs due to server configuration settings. In your case, it was caused by the allow_url_fopen setting being disabled on the production server. To resolve this, enable allow_url_fopen in your server’s PHP configuration. This setting allows PHP to access files via URLs, which Infinite Uploads relies on to...

What files are included in the categories listed in the Cloud Storage & CDN Overview Image Files Image files are visual media assets stored in your media library that can be embedded on your site to enhance content, such as photos, graphics, and icons. File Extensions categorized by Infinite Uploads as image files: jpg, jpeg, jpe, gif, png, bmp, tif, tiff, ico, svg, svgz, webp...

Are Infinite Upload Cloud URLs Added to Each Image? Yes, Infinite Uploads rewrites every image URL on your site. There's two sifferent ways it does it:Any existing uploads on your site that you had before you installed Infinite Uploads is synced with our cloud storage & uploaded to our cloud. Once synced, uploaded & enabled, Infinite Uploads uses filters...

Freeing Up Local Storage In order to save on your hosting costs with your web host or clear up server storage space, deleting your existing local files that were on your server before installing Infinite Uploads is a great way to do that. How do I free up my local storage by deleting it?...

Using the S3 Compatible API Infinite Uploads cloud storage has an API and credentials that are compatible with the S3 API protocol. This means it is often possible to configure many apps designed for managing files in S3 to use your Infinite Uploads cloud storage buckets. This can be a great way to manage your...